The Zoomi platform captures detailed behavioral analytics from supported content (see this document for more information).
If, however, you have content created with another tool, it can be wrapped in SCORM for playback via the Zoomi Platform (see the publishing options in your authoring tool, and consult the documentation that came with that tool for more information).
See https://scorm.com/scorm-explained/ for more information about the SCORM standard itself.
While we are unable to get detailed metrics from this content, we can extract information provided by the content to the SCORM wrapper. This information typically consists of:
- Time Spent
- Overall Score
Some additional information can be available, depending on the configuration of the content itself, for example detailed quiz interaction data (individual answers, correctness, etc.).
If using SCORM, it is important to validate that the content is configured properly to provide the maximum amount of data to the Zoomi analytics engine and ultimately the most useful information on the Zoomi Dashboard.
SCORM Cloud is a software product that allows import and playback of SCORM-wrapped content, and the ability to validate the data that is returned to the SCORM wrapper from the content.
You can sign up for a free account, or if your company intends to validate a lot of content, a premium account allowing for more content to be stored.
Here are the steps to validate your SCORM content using SCORM Cloud:
1. Add content
Hint: The entire SCORM package output from the authoring tool needs to be compressed into a .zip file prior to upload.
2. Validate your manifest
In the Course Assets section, about halfway down the page, SCORM Cloud will tell you if your package is formatted correctly. If this section looks different from the image below, now is the time to check your publishing settings and try again.
3. Playback your content and validate it behaves as you expect
In the content library, select your content and then click Launch
A new window will appear allowing you to go through your content as a learner would. Once complete, close the window and return to the page for the content.
3. Validate the data returned
The Course Sandbox section will show you the results of your course interaction, as received through SCORM back to SCORM Cloud. Make sure this looks as you expect.
*A note about SCORM 1.2 SCORM 2004 keeps track of completion and Quiz pass/fail separately, whereas SCORM 1.2 only has one status element. If your content is published in SCORM 1.2, the following will be true here:
- If no pass or fail is set by the content, the Success element will remain "unknown"
- If pass or fail is set, it will show in the Success element above.
SCORM data is stored in something called a "Registration". Click View Registration State to inspect this data in detail.
Expand the sections as necessary and look for the quiz interaction data (if applicable).
- Quiz interactions should be accurate based on your answers. Each question will have a section like this:
4. Try a couple of different scenarios
If your content is set to complete once all the slides have been viewed, or when a learner receives at least a certain score on the quiz, try a few different scenarios (positive and negative) to ensure that the content is reporting the correct information to SCORM in each scenario.
Don't worry, you don't have to upload your content each time, just click Reset Progress and then click Launch and a new instance will be created.
That's it! If your content plays back as expected in SCORM Cloud and the proper data is returned, this will increase the chances that all will be as expected once this content is played back through the Zoomi platform.
Note: Some content that plays back fine in SCORM Cloud on a desktop computer may have issues in a mobile setting. Ensure you are testing your content on the devices your users will use to access the content. See this document for more information on creating content for mobile devices.
If you run into any issues, contact the publisher of your authoring tool for more information on configuring that content for proper SCORM data reporting.